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Can not find the component/level to check...

15 years 7 months ago #10453 by PANAGOT
Can not find the component/level to check... was created by PANAGOT
Hi all! I am trying to install hika shop on my website and i get this error message

Can not find the component/level to check the latest version : 'hikashop' / ''
See attach pic to understand better
Any ideas of what the problem is? image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/Untitled-20110308.jpg

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15 years 7 months ago #10454 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
Hi,

The problem is usually that the hikashop tables could not been installed on your database.
The solution is to make sure the table.sql file (from the administrator/components/com_hikashop folder) has the right access level and then reinstall HikaShop.
This being related to access rights access, turning on (or off if it's already on) the FTP layer of joomla and then reinstlaling might help solve the problem.

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15 years 7 months ago #10455 by PANAGOT
Replied by PANAGOT on topic Re: Can not find the component/level to check...
Hi! Thanks for the immediate reply.
Is there somewhere a guide step by step on how to make the table.sql file (from the administrator/components/com_hikashop folder) has the right access level ?

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15 years 7 months ago #10456 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
You can access that file via FTP and then change it's permissions to 777:
www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php

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15 years 7 months ago #10457 by PANAGOT
Replied by PANAGOT on topic Re: Can not find the component/level to check...
I searched in the files using filezilla ftp but unfortunately the file doesn't appear to be in the components.
Should i manually upload it with ftp ? Or that wouldn't install the program at all..?

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15 years 7 months ago #10459 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
You can try yes.

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15 years 7 months ago #10461 by PANAGOT
Replied by PANAGOT on topic Re: Can not find the component/level to check...
Unfortunately nothing happened.Any other suggestion?
I will answer tomorrow for any new reply-solution you may have.
Goodnight from Greece :D

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15 years 7 months ago #10467 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
Did you try to install with or without the FTP layer of joomla configured ?

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15 years 7 months ago #10471 by Antony87
Replied by Antony87 on topic Re: Can not find the component/level to check...
Hello,

I get this post on the fly, cause I encounte same bug. I tried to install with an withou ftp layer, table.sql permission set to 777, etc.. Nothing correct this problem.

Thank's

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15 years 7 months ago #10472 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
Hi,

So let's try a different solution...
Please extract the tables.sql file which is in the "back" folder of the hikashop install package and import it on your phpMyAdmin. That will create all the HikaShop tables in the database. Then, you can install HikaShop again and the problem should not be there anymore.

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15 years 7 months ago - 15 years 7 months ago #10475 by PANAGOT
Replied by PANAGOT on topic Re: Can not find the component/level to check...
I am trying to upload the back folder but i am always getting an error.
Please check attached photo if this is the right place. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/123-20110309.jpg
Last edit: 15 years 7 months ago by PANAGOT.

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15 years 7 months ago #10481 by Antony87
Replied by Antony87 on topic Re: Can not find the component/level to check...
Thank's nicolas.

I tried all your suggestions, but without good result :(
I created tables with phpAdmin though, switch ftp on/off, so null and void !

Where can I see somes log files to understand this issue ? image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/ScreenShot.jpg

joomla 1.5.22
mysql 4.0.25-standard

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15 years 7 months ago #10482 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
You need to select your database on the left side of phpmyadmin before clicking on the import button at the top and then uploading the tables.sql file.
Also, please confirm that you have the tables there before trying to reinstall.

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15 years 7 months ago #10484 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
Also, I see that you use a really old version of MySQL (10 years old), I would recommend you to switch to a recent version of MySQL as that might be a problem as well.

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15 years 7 months ago #10486 by Antony87
Replied by Antony87 on topic Re: Can not find the component/level to check...
Ok
I contact my provider and I come back to you again if necessery. Thank's :-)

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15 years 7 months ago #10489 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
I checked and indeed, you will need at least MySQL 4.1.3

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15 years 7 months ago #10497 by PANAGOT
Replied by PANAGOT on topic Re: Can not find the component/level to check...
I have imported the table.sql.
You can check attached picture. But the problem insists.Any new suggestion? image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/4321.jpg

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15 years 7 months ago #10499 by Antony87
Replied by Antony87 on topic Re: Can not find the component/level to check...
My provider update Mysql to 5.1 version and that ... works fine ! :laugh:

Thank's for all Nicolas.

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15 years 7 months ago - 15 years 4 months ago #10500 by nicolas
Replied by nicolas on topic Re: Can not find the component/level to check...
@PANAGOT: You need to change the #__ by jos_ in the names of the tables in the tables.sql file before importing it. Otherwise, they won't be recognized. You can either do it one by one by editing each table's options in phpmymadmin or edit the tables.sql, do the change there and reimport it in phpmyadmin.
Last edit: 15 years 4 months ago by nicolas.

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15 years 7 months ago #10507 by PANAGOT
Replied by PANAGOT on topic Re: Can not find the component/level to check...
I have changed them.And tried to install .
Now it says the following:It has installed successfully but there was an error on building admin menus.
I have attached photos to understand better. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/1-20110309.jpg

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