image in product does not load...

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12 years 3 months ago #35105

Please check changeitback2012.com/store/product/2-cha...ack-2012-shirt-white

Click on the shirt and a light box loads but no image loads. Also, there is not a way to exit out of it. I am looking to purchase hikashop but this problem needs to be fixed.

Another question: Is there any different photo gallerys for Hikashop?

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12 years 3 months ago #35127

You have javascript errors on your page because of that problem:
www.hikashop.com/en/support/documentatio...ty-issues.html#modal
Please try the solution proposed there.

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12 years 3 months ago #35134

is there a place where i can download modal.js? i replaced it earlier and now the images load in a new window and i want to put it back to how it was and fix it.

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12 years 3 months ago #35136

How do I get it back to how it was so i can fix the JS error?

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12 years 3 months ago #35161

The modal.js file is a joomla file. Just download the joomla installation package and you will have the file in it.

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12 years 3 months ago #35163

I tried that and the images still load in a new window. Any idea?

changeitback2012.com/store/product/1-cha...ack-2012-shirt-black

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12 years 3 months ago #35241

Did you install a jquery plugin and configured it properly ?
There are several of them you can try. jQuery Easy sounds to be one of the best.

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12 years 3 months ago #35252

I went ahead and installed it but I Do not know if its configured properly. Can you check it out for me?

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12 years 3 months ago #35267

The plugin definitely helped clean the jquery mess in your headers.
There are still some javascript errors however.
Could you deactivate the mod_swfobject module and try again ? It seems to be causing some problems too.

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12 years 3 months ago #35269

It is deactivated. My product images still link to a new tab and open. How do I get it back to the lightbox error?

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12 years 3 months ago #35304

I can still see the javascript errors coming for that module:
Uncaught ReferenceError: swfobject is not defined
(anonymous function)

and:
Unsafe JavaScript attempt to access frame with URL changeitback2012.com/store/product/1-cha...ack-2012-shirt-black from frame with URL temp.changeitback2012.com/modules/mod_swfobject/lib/dark.html . Domains, protocols and ports must match.

You can see them in your browser's javascript error console when you display the page. You could try to uninstall it. That should prevent the files from being used.
Also, if you still have other javascript errors after you remove these coming from this module, you might want to ask the support of the jquery easy plugin why you still have these errors as these plugin should remove them. Maybe you didn't configure it properly ?

To get back to the lightbox error, you will first have to fix the javascript errors on your website as they prevent the lightbox system of joomla to run properly on your page.

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