This generator can't populate the database

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10 years 3 months ago #138012

Hi,

On the Hikaserial / Packs, I set Pack Generator wih the only option: "secure eBook", but when i click over "generate" button, the follow message shows: "This generator can't populate the database" and the page to configure "generate" dont show and the serial also dont is created with orders.

What is wrong?

The attached image is how my hikaserial is configured.
Thanks.

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10 years 3 months ago #138013

Hi,

Unfortunately, the "secure e-book" generator plugin is one of the plugin which can't populate a database like that because it requires to be linked with a product.
The plugin use an information in the product (the product code) in order to call the secure ebook platform and generate the serial code in their side.

This generator is a plugin which can only create serial with an order.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #138015

No problem, but what plugin I use to generate serial? There are no other option on the field "Pack Generator".

I have found the solution, just need to config one generator plugin. I do the test and all is work fine! :lol:

Thanks anyway.

Last edit: 10 years 3 months ago by andersondionizio.

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10 years 3 months ago #138028

Hi,

The "pack generator" is the generator which will be use when a serial should be generated.
You don't have to populate your database with serials, they could be generated dynamically when needed (when an order is confirmed for example).

You can use "regular" generators like the "random" one and populate the database, or use any generator and let the system make his stuff when required. The database will grow dynamically with orders.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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