No HikaSerial serial code attached to order

-- HikaShop version -- : 2.6.3
-- HikaSerial version -- : 1.10.4
-- Joomla version -- : 3.6.0
-- PHP version -- : 5.5.36
-- Browser(s) name and version -- : FF, Chrome, Edge - all updated to most recent versions
-- Error-message(debug-mod must be tuned on) -- : No error display - this is a functionality issue

I finally was able to get HikaSerial setup and linking with HikaShop with testing of a coupon product purchase, generation of the serial code, ordering an actual product, applying the coupon (full price), with new total of '0' zero and check out. Emails were sent with correct information.

However, one issue. When I go to view the order, under the additional information, it shows a sub-total of $0.99 and a coupon amount of $0.00 with a total of $0.99 (no shipping or payment fees). I would have expected that the sub-total would have been for $0.99 and the coupon to be for $0.99 with the total still being $0.00.

Shouldn't HikaShop recognize the linkage to the HikaSerial coupons and reflect this on the order dislay Additional Information section?

Jerome,

I got it working except now when I am test logging in a a new user to purchase a product and 'use' the serial number, I have a couple of issues.

First, when I purchase a professional product that is linked to HikaSerial, it does generate the new unique coupon for the product, I check out via Authorize.net but upon return, while the order is 'confirmed' meaning the order was updated as being paid and the serial number was generated, I get no email with the confirmation including the serial number. This was working previously so I"m not sure what is up with that.

Second, when I log in as a client user, purchase the client product, update the billing address and click 'Finish', I get this display on the 'step-2' of the checkout process:

IGNORE INTO `#__hikashop_order` ( `order_user_id`,`order_status`,`order_shipping_address_id`,`order_billing_address_id`,`order_currency_id`,`order_currency_info`,`order_type`,`order_full_price`,`order_tax_info`,`order_shipping_price`,`order_shipping_tax`,`order_payment_price`,`order_discount_tax`,`order_discount_price`,`order_payment_id`,`order_payment_method`,`products`,`order_created`,`order_ip`,`order_modified`,`order_serial_params` ) VALUES ( '11','created','14','14','2','O:8:\"stdClass\":4:{s:13:\"currency_code\";s:3:\"USD\";s:13:\"currency_rate\";s:7:\"1.11570\";s:20:\"currency_percent_fee\";s:4:\"0.00\";s:17:\"currency_modified\";s:10:\"1469302235\";}','sale','0.99','a:1:{s:0:\"\";O:8:\"stdClass\":3:{s:11:\"tax_namekey\";s:0:\"\";s:8:\"tax_rate\";s:7:\"0.00000\";s:10:\"tax_amount\";i:0;}}','0','0','0','0','0','1','authorize','','1469303415','69.246.184.174','1469303415','{\"order\":[],\"product\":[],\"order_product\":[],\"serial\":[]}' )

Jerome,

If you do not have email it means that a plugin is performing a "exit" or have a PHP fatal error.

I'm sorry but that's not related to HikaSerial (it is not HikaSerial which perform that query even if it includes some HikaSerial data from an order object)