Image Generation for Attach Serial Did Not Attach

Hi,

The only thing strange I see is that the value "3.8" is not a valid value for a pixel number. Please use "3" or "4" but not float value.
But you didn't answer to my question about the blank page. I still don't know which type of blank page it is and what is the result if you try to download it from the backend.

Regards,

Hi,

Please send, by private message to Jerome, the details for your website and an access.
So he will be able to do some tests and try to figure it out what's going on.

Thanks

Hi,

I fixed your product configuration.
You hadn't set the "filename" but put it as the "name", which is not understandable for HikaSerial as you can imagine.
Now you have a "file not found" problem because the "attach serial" configuration is not configured right. The file can't be find and I can't know what are the files you want to use.
Please use the common way : "/images/my_image_name.png" (or jpg). And please check that the file is right in the folder and with the right file name. For the moment, your two configuration point to files which does not exist.

Regards,

Hi,

Please follow the tutorial here:
www.hikashop.com/support/integrated-docu...tachserial-form.html

It explains how configure the plugin and it explain which kind of image you need and how put it.
I change your configuration so it uses the default HikaSerial image that is already included in the package.
You can create a new image if you want and use it instead.

But for the first test, I will recommend you to use the sample configuration that we put in our documentation (tutorial) page.
After having a first working configuration, I think it will be easier for you to create a new template image and change the way that the image is generated.

The "attach serial" plugin generate dynamically the image, it is not stored anywhere, it is dynamical content.

Kind regards,