HikaSerial with HikaMarket - vendor management

Dear all,

I carefully looked in the documentation and I didn't find a answer:

I would like to use HikaMarket as a plateform to sell e-tickets (main activity, but I also would like to let my vendors sell other physical goods) and I would like to know how it works for the vendors to create a product like a ticket for a concert that they can check physically during the concert with a smartphone or manually on a laptop.

My questions :
The qr code or serial, can it be generate automatically without any intervention of the vendor ?
(I don't want that the vendor has to manage the creation of pack of serials or something like that).
I would like something simple for the vendor : Creation of a product (ticket of concert with different prices, adults, kids, students,...), price, date of validity (1 year from the date of the sale), image and publish his product.

And when the customer buy this ticket, he receive automatically the e-ticket by email with qr code and/or serial.

When this customer come to the concert with the e-ticket, the organizer can check the validity of the ticket with his smartphone or with his laptop, and have immediately the confirmation (or not) of the validity of it.

And, after the concert, I would like that the vendor can check in his vendor area how many tickets sold on the website have been checked during the concert.

Is it currently possible to manage something like that with HikaMarket and HikaSerial without any specific development ? ( I mean with currents plugins and configurations available)

If yes, can you please try to explain me how I can manage that, or at least try to give me the way I have to follow to do that ?

Many thanks for your help !

Livio.

Dear Jerome,

Many thanks for your answer.

About the validation : Is it possible for a vendor to enter manually the serial in his vendor area and see if it's valid or not ?
(in case the scanner doesn't work or something like that).
And what he will see exactly when he checks the serial ? If it's valid and if it's not valid.
For example: When he enter the serial and click on "check", he will see a message like that "sorry this serial has been already used by "username", "date" " ?
And if it's valid, what's happen exactly in the vendor area ?

And to finish, I don't understand what do you mean by generic url. Is it something that the vendor has to manage in his vendor area or by the admin in general settings of hikaserial ?

Many thanks again.

Livio

Hi,

I have been following this thread since I'm interested in the same setup that Livio proposed in the opening message, but I still see some unclear points. I hope you can help me clarify them.

At first sight, creating products and linking them with serials look like a quite complex job for vendors (event organisers in this case). Is there a way to simplify this process? Something like creating a generic “ticket” product that is already linked with the required serial pack and that vendors will just have to click new? This is not a deal breaker though since I could use a bespoke form to capture ticket information only and then configure from the backend, but it would help.

However, what I see of paramount importance are the reporting capabilities for each vendor. I think hikashop has it covered as far as orders are concerned, who has bought what tickets, how they paid for them, refunds, etc...but what about form the event management perspective? Let's say a vendor organises two different events with three types of tickets each event, is there a way to link/group tickets so are under the same event umbrella and reports are easier to understand? Once they scan the tickets at the door, can they see a report in the front end of what tickets were checked in (serials consumed)?

Many thanks,
Daniel