Can not select administrator in the vendor create

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7 years 8 months ago #246186

-- url of the page with the problem -- : www.realflightshop.com
-- HikaShop version -- : 2.6.3
-- HikaMarket version -- : 3.6.5
-- Error-message(debug-mod must be tuned on) -- : Can not select Administrator in the vendor create page

Hi

I found I can not select Vendor administrator in vendor create page today.

It was fine yesterday, but today, the administrator selection dropdown menu became empty as picture show below.

Is there any solution for that to come up User for me to select for administrator and Vendor created page

Many thanks!

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7 years 8 months ago #246189

Hi,

Which HikaMarket version number are you using ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 8 months ago #246196

Hi
My Hikamarket version is 1.7.1
Thanks!

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7 years 8 months ago #246237

Hi,

I am not able to reproduce your issue in my local website or in the demo website.
Would it be possible to have an access to your website ?
A backend account and a FTP account would be required in order to test and add some debug trace.
There should have an element which corrupt the data and make the list empty ; but I have to investigate in order to be sure of that and find the appropriate patch.

Please use the contact form in order to send us such kind of private information (with a link to that forum thread so the support team will assign the ticket to me).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 26000
  • Thank you received: 4004
  • MODERATOR
7 years 8 months ago #246271

Hi,

When I went to the page:

administrator/index.php?option=com_hikamarket&ctrl=update
I got a message telling me

You have the latest stable version of HikaMarket Multivendor: 1.7.0

So, you do not have HikaMarket 1.7.1 ; which means that you have the bug which has been fixed in HikaMarket 1.7.1
www.hikashop.com/support/documentation/1...arket-changelog.html

Fix for the user namebox.


Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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