clarification on order

-- HikaShop version -- : 2.6.3
-- HikaMarket version -- : 1.7.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.5
-- Error-message(debug-mod must be tuned on) -- : none

hi

i just want to clarify the buyer and vendor process.

When a buyer buys a product, will he be able to see the status of his order? example order received?
order on route to port? order shipped? something like that.

can the vendor update the buyer?

thanks

got it. thanks

is it possible to add more status/statuses?

example

on-hold
pending
etc...
thanks

One thing to be aware of is that the status update email that goes out to the customer from HikaShop for each status change will be the same. There's no way in HikaShop to assign a different email template to each status. You can however set up different emails to do that with AcyMailing Enterprise integration.

Hey, Jerome - cool! We haven't needed to implement that yet for a new client since it was added. I'll check it out, but I suspect our clients who currently use AcyMailing Enterprise for this will want to stick to that process. Good to know for new projects though.

Edit: Just took a look at how this is done through the preload version in the email templates. Most of our clients are very non-technical, so they would much prefer the ability to create/edit different status emails in AcyMailing and use its triggers.