Vendor order status

gojyuan wrote: HI,

I created a new order status called unused. I was hoping to use this in the HikaMarket Email filter as all other statuses will be used. However it did not appear in the dropdown list so I just used refunded to test but this will not be suitable live. And it worked. I then updated the order status from the Vendor Control Panel in the front end and the unused status appeared in the dropdownlist. This email was also not sent. So I can now suppress vendor emails. Thank you.

Could you please tell me how to add a new order status that I can use in the Email filter. My unused order status is published and does not appear in Updatable order statuses or Valid order statuses. There does not seem to be much documentation on where they can be used.

I have posted a question in Hikashop about 2 issues but perhaps this may be a better forum as it is related to vendors when sending a customer email.
1. I am trying to automatically put the guest name in the To Name in the customer email when the vendor is sending the email and the suggestion was to use $mail->dst_name = @$data->cart->billing_address->address_firstname; in the preload. This did not work and I am suspecting that the popup box for sending the email is using a different field to populate.

2. The email to customer is sent from the vendor and I understand there could be more than one vendor in the order ( there isn't in my case ) but it seems odd that it is difficult to put vendor information in the regards area of the customer email. I would have thought that vendors may want a specific signature to add to customer emails.

Thank you

Hi,
Just searching through the forum regarding customer email and found an option to automatically send email to customer (Notify customer when subsale update main order status ). Set this to yes but now email comes from shop rather than vendor. For my scenario, there seems to be a timing issue with how emails are filled between HikaShop and HikaMarket.