Help Shopping Cart will not Fullfull the order

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11 years 5 months ago #67821

I have contacted support about this issue but I cannot get Hika Shop to full fill an order. They say is is because of the wharehouse information on shipping but that is filled out. Can anyone help me on this? The site is customflag.globalwebengine.com/

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11 years 5 months ago #67925

Having it filled out doesn't meant that it is correctly filled.
You must have configured one of the options not correctly.

Not knowing the way you set each option, we can't tell you which one is wrong.

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11 years 5 months ago #68441

Would you like me to give you a password and Login? I will send you screen grabs.

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11 years 5 months ago #68713

If the system says that the problem comes from the warehouse, make sure that you selected the correct country in the country field and that the zone field is empty and that should remove the problem.
If not, please post a screenshot and blur credentials (or put fake ones).

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11 years 4 months ago #74785

This got fixed thanks. It turns out the problem was in the wharehouse the UPS shiping was only selected for Montana as a default so nothing would fulfill past that.

Last edit: 11 years 4 months ago by bomber8484.

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