[Solved]Product tag with no result

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7 years 6 months ago #250267

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.5.38
-- Browser(s) name and version -- : Firefox 48.0.2

Hi,
I put tags on my products, but when clic on them I have no result shown?
Is there any special configuration to apply?
Sample on this page : flying-puydedome.fr/boutique/materiels-d...k-cayenne-5-xs-white
THe result = no result : flying-puydedome.fr/component/tags/tag/83-parapente-occasion
Some product tags give result and others not??
Tags on J articles works fine and the HS tags plug in are activate
I am on HS 2.6.3 stable and not yet on 2.6.4.
Thanks for any ideas
Best R

Last edit: 7 years 6 months ago by GARANDET.

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7 years 6 months ago #250281

Hello,

There is some patch especially about Joomla tag managing in 2.6.4 version, and so can you update your HikaShop version to see if that solve your issue ?

Awaiting news from you.

Regards

Last edit: 7 years 6 months ago by Philip.
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7 years 6 months ago #250450

Thanks Phillip,
I will do this ASAP and 'll come back here to advise.
Best R

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7 years 6 months ago #250615

I had the same issue and the patch solve it, thank you :)

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7 years 6 months ago #250818

Yes, great the 2.6.4 fixe this issue ! This is cool, thanks.
Is there any solution to make the tags results page (like here) little bit more sexy about the HS products. I would like, the image product appears on the tag page (intro product). Like for Joomla artcicles blog cat with the image article ( like here) .
Is there any solution ? Or may be an idea for a next HS version?
Thanks

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7 years 6 months ago #250823

Hi,

The integration doesn't support images for now. It's apparently possible so it's in our todo list for the future but it won't be easy to add as far as I can see.

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7 years 6 months ago #250893

Thanks, it should be great to integrate this!

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7 years 5 months ago #251629

Where can i get the patch? I use hikashop 2.6.4 essential already but have the same problem.

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7 years 5 months ago #251632

Hi,

The patch is already in the 2.6.4, so if you have it, you already have the patch. So you must be talking about another problem.
Could you provide more information about the problem ? The URL of the page with the issue ? The steps to reproduce it ?
Also, if you configured your products before updating to the 2.6.4, you might want to try saving their settings before using the tag system to reach them.

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7 years 5 months ago #251718

thank you for your fast reply.
first it was like in the post above. If i click on a tag on a productpage i see a page with the sentance there are no results for that.
so i tried the tags in an joomla article and clicked them. Now i get the Articel back as an result. And with tags which i used in the articel i also get the article as result if i click them on the productpage. but i dont get other products with the same tag. i dont get products at all at the moment.
Maybe it was hikashop 2.6.3 before i got the essential. but i just tested hikashop there. and deletet all products . then i got an update to 2.6.4 and then to essential where i importet my products and began to tag them in the backend.
So i dont know, why the tags doesn,t work right at the moment.
thanks for your help.

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7 years 5 months ago #251753

Hi,

The import won't add tags so you need to add the tags manually in the backend interface. It should then work.

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7 years 5 months ago #251816

sorry, i did this. I imported just the products and then put the tags in joomla, to choose them in the hikashop backend interface.

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7 years 5 months ago #251877

Hi,

Then could you provide a screenshot of a product settings page and a link to a product page with a tag link which should display that product which doesn't so that we could better understand the situation ?

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7 years 5 months ago #251904

Thanks for your help.
In the screenshot you can see the settings für the tags in the backend at the product.


And the linking tags with no results you can find here:
gebrauchte.beamerstation.de/Produkt/Panasonic-PT-DZ16KE.html
if you click of one of the tags you get the message: there are no results for that.

Attachments:

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7 years 5 months ago #251947

Hi

I have the same issue with hk 2.6.4 starter
I add a tag in back



i've got my tags
newtricotin.matexa.com/tmcr-boutique/pro...autoir-led-avec-pied

but no result
it should have aminimum is own result

PS : SEO issue i can manage externaly but why sysyem don't take into account of the exiting menu in joomla
newtricotin.matexa.com/mots-clef/

thanks

Bertrand

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7 years 5 months ago #252011

Hello,

Thanks for your return, after some investigations it's seems that some correction in Joomla tag process is required, maybe a change in Joomla behavior ?...

A patch will be create in order to correct that issue as fast as possible !
We keep in touch about this patch !

Regards

Last edit: 7 years 5 months ago by Philip.

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7 years 5 months ago #252076

Thanks

i can wait

sorry, i realise later that i used solved post

take care

Bertrand

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7 years 5 months ago #252078

Hi,

After a long investigation and a lot of tests ; we saw that the Joomla UCM structure does not allow a component to integrate properly.
The UCM content now require a "core category id" and if that category id is not provided, the tag is not visible in the tag listing.
But, to provide that category id, we have to link a field from the HikaShop product table to that "core_catid".
Because in HikaShop we have a multi-category system, we can't provide that column.
If we try to simulate that a column exists ; I can't explain why but there are some unwated side effects and the UCM object is not saved properly.

So, I really hate that patch but it is the only solution we saw to have the tags working.
In the file "administrator/components/com_hikashop/helpers/tags.php" please replace

$ret = $tagsHelper->postStoreProcess($tagsTable, $tags);
By
$ret = $tagsHelper->postStoreProcess($tagsTable, $tags);

if($ret) {
	$query = 'UPDATE #__ucm_content SET core_catid = 1 WHERE core_catid = 0 AND core_type_alias = \'com_hikashop.product\'';
	$db = JFactory::getDBO();
	$db->setQuery($query);
	$db->query();
}

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 5 months ago #252100

Thanks a lot,
now it works and i can tag my products all.

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7 years 5 months ago #252113

Please forget this message bellow, the product came after one hour on the list tag page, probably a cache navigator pb...

I don't know if I am in the same configuration pb than indicated above but when I clic on this page www.flying-puydedome.fr/boutique/materie...-alpha-6-22-bordeaux on the tag "homologation EN A" I don't find the result of the product (advance-alpha-6-22-bordeaux) on the list www.flying-puydedome.fr/component/tags/tag/99-homologation-en-a ??
I made the change indicated above

In the file "administrator/components/com_hikashop/helpers/tags.php" please replace

$ret = $tagsHelper->postStoreProcess($tagsTable, $tags);

By

$ret = $tagsHelper->postStoreProcess($tagsTable, $tags);

if($ret) {
$query = 'UPDATE #__ucm_content SET core_catid = 1 WHERE core_catid = 0 AND core_type_alias = \'com_hikashop.product\'';
$db = JFactory::getDBO();
$db->setQuery($query);
$db->query();
}

A mistake on my side or a bug?
Thanks

Last edit: 7 years 5 months ago by gil.

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