Vendor "orders unpaid"

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Konstantin1996
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Posts: 125
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9 years 2 days ago #199033

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.0

Hello Guys!

I have a issue with the vendors section. The table shows me that i have 0$(AED) unpaid to the vendor even though there is actual payments pending. Please help

Ive attached a screenshot for more info

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Jerome
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HikaShop core developer

Posts: 26000
Thank you received: 4004
MODERATOR

9 years 2 days ago #199037

Hi,

Would it be possible to have more details about the pending order you're talking about ?

A vendor can be paid for his order only when the order has a specific status.
And the already paide order won't be listed ; so if you're using payment method like "paypal adaptive", the vendor order will be paid directly (thanks to the adaptive payment).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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Konstantin1996
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Posts: 125
Thank you received: 1

9 years 1 day ago #199064

Well i set the option for the store to be paid directly and then the store pays the vendor.

But it still shows 0$ unpaid in the vendors area even though the store owns money to the vendor.

So im kind of confused.

thank you!

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Jerome
Away
HikaShop core developer

Posts: 26000
Thank you received: 4004
MODERATOR

9 years 1 day ago #199077

Hi,

Like I wrote in my previous message ; the orders need a specific order status to be listed as available for payment..
See option "valid order statuses" in the HikaMarket configuration.
www.hikashop.com/support/documentation/1...onfig_market_general

So, once again, please check that settings and the order status of your vendor orders.

Regards,