Product to approve not showing in the listing page.

  • Posts: 79
  • Thank you received: 0
7 years 3 months ago #259429

-- HikaShop version -- : HikaShop Business: 2.6.4
-- HikaMarket version -- : HikaMarket Multivendor: 1.7.2
-- Joomla version -- : Joomla version -- : 3.6.5.

Hi, i created a product with vendor account, but the product is not showing up at product to approve listing page in either backend or frontend vendor dashboard.

  1. Use product approvals already enabled
  2. Closed vendor approve product acl

is there others thing i needed to enable or config so that product that pending approve can show up in the listing page?

Please Log in or Create an account to join the conversation.

  • Posts: 26000
  • Thank you received: 4004
  • MODERATOR
7 years 3 months ago #259464

Hi,

The product is not displayed at all in the front-end vendor product listing ?

By deactivating the "category explorer" in the HikaMarket configuration you will allow you vendor to see all of their products directly (not regarding the current "category").
www.hikashop.com/support/documentation/1...tml#config_main_main
It will help you to see quickly all vendor products and see the status of the products.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 79
  • Thank you received: 0
7 years 3 months ago #259639

sorry i think u misunderstand already, i mean the "product to approve page." i added a product using vendor account in frontend but at backend this page didn't show anything to inform admin there is product needed to approve? at vendor control panel i click the product to approve button also didn't shows anything.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26000
  • Thank you received: 4004
  • MODERATOR
7 years 3 months ago #259659

Hi,

Please answer to my question :
The product is not displayed at all in the front-end vendor product listing ?

The fact that you don't see the product in the "approve listing" is one thing ; but we need to know if the product is right created and we need to know if the product is approved or not.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 79
  • Thank you received: 0
7 years 3 months ago #259679

The product can be see in vendor product listing and the product is shows as unpublished when vendor create it.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26000
  • Thank you received: 4004
  • MODERATOR
7 years 3 months ago #259680

Hi,

So it means that the product is directly approved.
Please check your HikaMarket ACL in order to not provide the "product / approve" right which allow the vendors to directly create product without approval.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.082 seconds
Powered by Kunena Forum