i want to report this.

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7 years 9 months ago #4673

i found this error in my version

in this step when the user is not register. in the top links : "direccion" and "envio" is show a error .

"pago" and "fin" is works fine






the error is this : Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /libraries/joomla/filter/filterinput.php on line 508


thanks :)

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7 years 9 months ago #4678

Please increase your PHP memory_limit setting to 32M or ask your hosting company how you can do it or if they can do it for you.
You can find more information about memory_limit on that link: joomlatips.com/2010/core-tips/how-to-cha...tes-php-memory_limit

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7 years 9 months ago #4694

ok thanks

1 question is safe do that?

Last Edit: 7 years 9 months ago by chaka.

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7 years 9 months ago #4733

hil nicolas

i sent a email to my hosting company and this is your reply

"I understand you wish to increase the PHP memory_limit and apologize for
any inconvenience this may have caused you.

Please note that us uses a Shared Web Hosting and it is not possible
to increase memory_limit only for one domain.

We're sorry, but the feature you are mentioning is not currently
available through Yahoo! Web Hosting, and we do not have an estimated
date as to when or if it will be available. However, we'll pass your
comments on to our Development team for further consideration. "

my hosting have 20M

well i am lost :( .


what can i do nicolas? disactive this links?

Last Edit: 7 years 9 months ago by chaka.

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7 years 9 months ago #4734

From what I read over the internet, yahoo web hosting allows memory_limit override in PHP.
Please try to add:
ini_set("memory_limit", "32M");
at the beginning of the file index.php of joomla. That might do the trick.

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7 years 9 months ago #4735

nothing dont work.

i read in internet what this file .htaccess to set

# Increase memory limit
php_value memory_limit 16M

maybe work

what do you think? but dont see it in my files

Last Edit: 7 years 9 months ago by chaka.

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7 years 9 months ago #4736

You could try with an .htaccess yes. Also, if you use PHP4, you should try to update to PHP5 as it uses much less memory.

Otherwise, you have two choices left:
1. configure and customize hikashop to avoid hitting your memory_limit.
2. use another hosting plan/company.

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7 years 9 months ago #4737

nicolas wrote:

You could try with an .htaccess yes. Also, if you use PHP4, you should try to update to PHP5 as it uses much less memory.

Otherwise, you have two choices left:
1. configure and customize hikashop to avoid hitting your memory_limit.
2. use another hosting plan/company.



i use php5

oh my god what can i do..... :unsure:


well the problem only occurs when the user is not register in the web , i made a test and when the user is register in the web the problem dont occurs.... i guess can live with that

but in the future with another problem like this ... I will think seriously

thanks nicolas your great support

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