New post doesn't work

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7 years 6 months ago #251469

I'm so sorry to bump this topic with a complete other question but I can't seem to post a new topic.
I filled in all the fields but when I click on the Next button nothing happens.

I can't see an error message anywhere.
Am I doing something wrong?

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7 years 6 months ago #251471

Hi,

Normally, when you create a new topic and start filling the fields, you should see such green messages and the "category" option popup like this:
take.ms/QVZae
But on your screenshot, it seems you don't, as if there was a javascript error. I tried to reproduce the issue as a normal user but it worked just fine.
Could it be linked to your browser or computer ?

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7 years 6 months ago #251473

Hi,

I'm actually thinking it might be a javascript error.
Could you open the error console of your browser before you click on the next button to see the javascript errors on the page ?
That would help in understanding the problem.

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7 years 6 months ago #251489

I've got the same error on MAC and Safari 10, and 4 red javascript errors
but now it works, I can post a new thread

Last edit: 7 years 6 months ago by erickb.

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7 years 6 months ago #251490

Hi,

Thanks for your feedback ; I made a lot of adjustments in the page and I also added a fallback script on the button.
Do you still have Javascript errors on the page ?
If so, can you product us more details about them ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 6 months ago #251498

sometimes it is because we don't select all the fields that are require beofre be able to go to the next page !!

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