Add to cart don't redirect to product page on Mozilla. Others ok.

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6 years 11 months ago #269030

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- Browser(s) name and version -- : Mozilla Firefox 53.0

Here is the problem site profitsistems.ru

on the first page at the bottom of the page there are most selling products that works ok on all browsers (Chrome, IE) but don't work on Mozilla.

If I click the button - it should redirect me to the product page and add product to the cart.
It doesn't work on Mozilla.
I don't know why. I can't see any errors in javascript console.


Я не явлюсь официальной службой поддержки!
Я здесь добровольно!

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6 years 11 months ago #269091

Hi,

The problem is a layer issue.
You have several clikable layers on top of one another with the add to cart button.
So when you click on it Firefox will only run the click event with the top layer, while other browsers will do both and run the add to cart process and redirect to the product page.
I would recommend avoiding such configuration/customization to not have several clickable layers on top of one another in order to avoid random behavior.

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6 years 11 months ago #269096

But as I can see - this is default hikashop layout...
Am I wrong?


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6 years 11 months ago #269109

Hi,

I don't remember us having such products listing display by default in HikaShop.

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