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Mail funktion nicht möglich

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13 years 3 weeks ago #9932

Guten Tag,
nach eine Bestellung, am schluss wenn erscheint die letzte Seite mit IBAN angaben etc. , oben kommt eine Meldung:

Mail funktion nicht möglich :(

Obwohl der kunde bekommt eine E-Mail mit die Zusammenstellung von seine Bestellung mit Produkte und Preis.
Sihe attachment.

Was für eine Mail ist gedacht? muss ich noch etwas konfigurieren?
Merci Viel Mal für eine feedback. :cheer:
Saluti
Claudio

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13 years 3 weeks ago #9934

This can happen for several reasons. Basically, it's because your email server rejects the email. This can happen because of an encoding format not supported by your email server for example. You should try to change the settings in the configuration screen of hikashop under the tab mail and do a lot of tests until you find which setting is the problem. You might also want to ask your hosting company for the settings you should use.

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13 years 3 weeks ago #9938

Hi Nicolas,
I`M solved the MAIL ERROR, I had forgotten to insert the E-mail address in the box bounce address :huh:
Tante grazie e a presto :)
Saluti
Claudio

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13 years 3 weeks ago #9940

Great !

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