affiliate - user

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  • Hikashop Business
8 months 4 weeks ago #274969

-- url of the page with the problem -- : lescomplementsnaturels.fr
-- HikaShop version -- : 3.1.1 business
-- Joomla version -- : 3.7.4
-- PHP version -- : 7.0.17
-- Browser(s) name and version -- : any
-- Error-message(debug-mod must be tuned on) -- : none

Hello,

I am trying to link some users to an affiliate partner so that when one of these users buy on the store the affiliate will get some money.

I have configured ordrer statues (see attachement)
I have selected
I have put a payment email address (the partners) in the user profile
I have set a % of the sale on order confirmed

When I test, i see no payment and no partner sale is reported

I dont think I have configured the affiliate like it should be, could you help me on this ?

Thanks,
pH

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  • MODERATOR
8 months 4 weeks ago #274977

Hello,

Affiliation requires the usage of a link to store the partner id in the customer session.

You can set a user as an affiliate ; but you cannot link yourself a user to another affiliate.
That user need to have a cookie.
Otherwise it would require custom development in order to change how the affiliation plugin is working.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 28
  • Thank you received: 2
  • Hikashop Business
8 months 3 weeks ago #275236

Hello,

Thank you for your answer. Unfortunately it does not solve my problem. I am going to look for another way to achieve what I need. If find a loution, I will get back to you.

Best regards,
Ph

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