different prices in Checkout and Paypal

  • Posts: 81
  • Thank you received: 0
9 years 6 months ago #175978

-- url of the page with the problem -- : www.bordia.de
-- HikaShop version -- : latest
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4

Hi HikaShop team

a customer has ordered today. The customer paid with the payment method Paypal. The money is of inputs and the order was switched automatically in the system to be canceled. Reason was a difference in price from the shop system and Paypal.

see photos ...
How can I get rid of the problem?



Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 0
9 years 6 months ago #175993

OK,

in the backend on my site under the Bstellung the price appears to Paypal is sent. Why a different price is in Fronend at checkout angeizeigt?

Frontend during checkout = € 37.12
backend order = € 37.08



Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 6 months ago #175998

Hello,
Can you set the "Send details of the order" option to NO through your PayPal configuration page and test it again ?
Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 0
9 years 5 months ago #176200

Hi,

I've changed it like you said. The invoice in the backend now matches the checkout in the frontend. But with the payment method payment in advance is still the difference there.

Please Log in or Create an account to join the conversation.

  • Posts: 81504
  • Thank you received: 13064
  • MODERATOR
9 years 5 months ago #176344

Hi,

What is the "payment method in advance" ?

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 0
9 years 5 months ago #176346

Hi,

I'm sorry I meant bank transfer.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 5 months ago #176365

Hello,
What do yo exactly by :

But with the payment method payment in advance is still the difference there


Can you give us more detail about the issue that you are having and about how you configured your "Bank transfer" payment method through some screenshots for example ?
Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 0
9 years 5 months ago #178076

Hi, thanks for your help.

the problem with the different price calculations between the invoice and the order history in the frontend no longer exists.

I Have a new template and the problem has been solved alone.
Funny.

Please Log in or Create an account to join the conversation.

Time to create page: 0.097 seconds
Powered by Kunena Forum