Popup in Cart does not work

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9 years 5 months ago #181182

-- HikaShop version -- : HikaShop Business 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.30
-- Browser(s) name and version -- : Firefox 33

Hello support Team,

the pop up for terms of use is not working.

awesomescreenshot.com/0ab3wutb05

thx

andreas

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9 years 4 months ago #181269

Hi,

Are you sure that you have selected a valid article ?
On your page, there is no Javascript errors, but the code try to get an invalid article, because it has letters instead of the article id.

Please try to reselect the article in the HikaShop settings.

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9 years 4 months ago #181360

i changed the article

but it wont open a popup

thx

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9 years 4 months ago #181579

Hi,

Do you had edited the view "checkout / terms" ? Is that view up to date ?
I don't see any errors, and now the html code is correct.

Potentially a missing javascript library due to your template.
Please try to enable the Joomla debug mode and try again, if it's working with the debug mode so some javascript is missing in your template.

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9 years 4 months ago #181586

okay in debug mode it works.

how can i find out which java lib is missing?

thx

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9 years 4 months ago #181600

with java it looks kinda strange

any idea?

awesomescreenshot.com/0633xiwcc2

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9 years 4 months ago #181665

Hi,

Try to change the "popup mode" option of the Display tab of the HikaShop configuration to one of the different values and see if one of them help circumvent the problem.

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