Hikashop add to cart finishes by a blank page

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9 years 2 months ago #188126

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

Hello,

Recently I have a problem with the Hikashop add to cart. The problem is that after adding a product to the cart, instead of seeing the popup windows I see the blank page. I have the same problem while I remove a product from the mini-cart.

Cheers,
Saynook

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9 years 2 months ago #188129

Hi,

Please turn on the "error reporting" and "debug mode" options of the Joomla configuration and try again. Do you get any error message at that point ? If so, which ones ?

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9 years 2 months ago #188189

Hi Nicolas,

Thanks for your reply, I tried with an enabled "error reporting" in a debug mode. I dont receive any error message.

Cheers,
Saynook

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9 years 2 months ago #188200

Hi,

Please check that the system plugin "HikaShop tax calculations override plugin" (custom_quantity_tax) is not published.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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9 years 2 months ago #188254

Hi Jerome,

Thank you very much for your response. There is not any plugin called "HikaShop tax calculations override plugin" in the plugins list.

Cheers,
Saynook

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9 years 2 months ago #188281

Hi,

Can you provide a link to the product page so that we can see the issue ?

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