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Hikashop add to cart finishes by a blank page

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11 years 9 months ago #188126 by Saynook
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

Hello,

Recently I have a problem with the Hikashop add to cart. The problem is that after adding a product to the cart, instead of seeing the popup windows I see the blank page. I have the same problem while I remove a product from the mini-cart.

Cheers,
Saynook

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11 years 9 months ago #188129 by nicolas
Hi,

Please turn on the "error reporting" and "debug mode" options of the Joomla configuration and try again. Do you get any error message at that point ? If so, which ones ?
The following user(s) said Thank You: Saynook

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11 years 9 months ago #188189 by Saynook
Hi Nicolas,

Thanks for your reply, I tried with an enabled "error reporting" in a debug mode. I dont receive any error message.

Cheers,
Saynook

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11 years 9 months ago #188200 by Jerome
Hi,

Please check that the system plugin "HikaShop tax calculations override plugin" (custom_quantity_tax) is not published.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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11 years 9 months ago #188254 by Saynook
Hi Jerome,

Thank you very much for your response. There is not any plugin called "HikaShop tax calculations override plugin" in the plugins list.

Cheers,
Saynook

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11 years 9 months ago #188281 by nicolas
Hi,

Can you provide a link to the product page so that we can see the issue ?

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