Checkout progress bar has scroll bars

  • Posts: 5
  • Thank you received: 0
6 years 6 months ago #279932

The progress bar in the checkout section displays a horizontal scroll bar for each section of the bar. Can anyone give me advise on how to stop these scroll bars from appearing. Many thanks to anyone out there who can help. I'm new to Hikashop and just realizing it's not as easy as they say. Anyway, I'll persevere.

Please Log in or Create an account to join the conversation.

  • Posts: 81515
  • Thank you received: 13069
  • MODERATOR
6 years 6 months ago #279941

Hi,

It's probably an issue with the CSS of your Joomla template.
Please provide a link to the shop and instructions so that we can see the issue and analyze the CSS on the page.

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
6 years 6 months ago #279992

Thank you Nicolas. The domain is: www.sagebabymaternity.com.au
How can I provide the username and password for the backend without it being seen by the public?

Please Log in or Create an account to join the conversation.

  • Posts: 26000
  • Thank you received: 4004
  • MODERATOR
6 years 6 months ago #279999

Hello,

You can use the "contact us" form to send us private information.
But please understand that we did not asked you a backend access ; we asked you instructions to see the issue that you're talking about.

Now, if your issue is related to CSS ; please note that CSS and customization is not part of our support services.
But we do have a documentation page which is talking about CSS basis ; which can be useful for HikaShop customization or Website customization in general :
www.hikashop.com/support/documentation/1...the-display.html#css

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 81515
  • Thank you received: 13069
  • MODERATOR
6 years 6 months ago #280101

Hi,

Unfortunately, the user account you provided isn't allowed to login:
monosnap.com/file/OxocYoy3aSVddeXVpQNWDPxN9gYDYy
Please double check it.

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
6 years 6 months ago #280134

Sorry about that. Following your last post I blocked the account. I will now re-activate the account.

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
6 years 6 months ago #280135

The account is now active. Thank you so much for your help. While you are in there: Can you see why my paypalexpress payment option does not come up on the checkout?
Suppose I need to start another topic for that.
Thank you for all your help

Please Log in or Create an account to join the conversation.

  • Posts: 81515
  • Thank you received: 13069
  • MODERATOR
6 years 6 months ago #280154

Hi,

As I expected, this issue comes from the CSS of your template.
Remove that code:
.art-postcontent ul>li, .art-post ul>li, .art-textblock ul>li {
overflow-x: visible;
overflow-y: hidden;
}
from the file /templates/sage1_v1/css/template.css and it will display properly.
Please contact your template provider for such display issues in the future.

Regarding paypal express, yes you're supposed to open a new thread for unrelated questions.
However, it's probable that the issue is with how you've configured the payment method. Make sure that its button display settings are activated and you should find the paypal express button on the cart block.

The following user(s) said Thank You: renelasser

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
6 years 6 months ago #280262

Thank you so much for your help.
I created the template with Artisteer.
I will let them know.

Please Log in or Create an account to join the conversation.

  • Posts: 4
  • Thank you received: 1
5 years 6 months ago #299570

Hello
I've apply a Nicolas answer with #280154 on Artisteer template.
It is working fine. That is great.

Thanks

The following user(s) said Thank You: nicolas

Please Log in or Create an account to join the conversation.

Time to create page: 0.063 seconds
Powered by Kunena Forum