Hikashop - System - Emails "can not save"

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6 years 3 months ago #285370

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2
-- PHP version -- : 7.0.25
-- Browser(s) name and version -- : Mozilla Firefox
-- Error-message(debug-mod must be tuned on) -- : 403 Forbidden Access to this resource on the server is denied!

Hallo

Wenn ich in Hikashop - System - Emails z.B. Auftragsbestätigung bearbeiten möchte, kann ich nicht speichern. Es kommt immer die Fehlermeldung "403 Forbidden Access to this resource on the server is denied!"

Wie kann ich die E-Mails bearbeiten und speichern ohne diesen Fehler?

Vielen Dank für Antworten

Hello

If I want to edit "order confirmation" in Hikashop - System - Emails, I can not save. There is always the error message "403 Forbidden Access to this resource on the server is denied!"

How can I edit and save the emails without this error?

Thanks for the answers

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6 years 3 months ago #285386

Hi,

That means that your hosting company has some security system in place and forbid you from doing that operation. You can either contact your hosting company so that they can allow that, or you can go in the folder media/com_hikashop/mail/ copy the file order_status_notification.html.php to order_status_notification.html.modified.php and edit that file directly via FTP in order to circumvent that security system.

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6 years 3 months ago #285424

Hello Nicolas

Many thanks for your help

Many greetings from Switzerland

Ralph

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