The customer's Order creation notification is going to the Admin

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  • Hikashop Business
5 years 8 months ago #296045

-- url of the page with the problem -- : www.superiorsignal.com
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.10

Hello, When an order is placed on my site the ADMIN is getting three emails:

Order creation notification (should be going to customer)
Order administrator notification
Payment Notification


I confirmed this in the email log - the customer is not getting an email.

In further testing it appears the customer's order conformation email is actually going to the email address configured in the field: "Payment notifications email address"



Thanks


Matt

Last edit: 5 years 8 months ago by mrooke. Reason: developments

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5 years 8 months ago #296047

Hello Matt,

Can you download the last Hikashop version through our website, install it and test it again ? Thank you.

Best regards,
Mohamed Thelji.

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  • Hikashop Business
5 years 8 months ago #296053

I reinstalled Hikashop and now when i attempt to login or continue with checkout i get an error page! :

0 Class 'dbug' not found


Matt

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5 years 8 months ago #296056

Hi,

Please try again. Sorry for that.

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5 years 8 months ago #296061

Looks like were up and running and emails are going where they should. thanks guys

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