increasing the number of products

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5 years 8 months ago #296305

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3,8,10

I have a problem with increasing the number of products before adding to cart.

It works regularly in the product list

it does not increase the number of products in the single product page

I saw that the button code to add more products to the cart is different in the product list compared to the product page

I attach a few screenshots of code to understand better









Attachments:
Last edit: 5 years 8 months ago by testdrive.

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5 years 8 months ago #296314

Hi,

I have no problem increasing the quantity with the + button on the different product pages I tried on your website:
monosnap.com/file/0cwcYgsxxaKjttPH1TxZelduDbuJIa
Could it be that its something specific to your browser ? Can you try with other browsers ? Which one has the problem ? Or to only some products ? Coudl you provide a link to a product with the issue ?

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5 years 8 months ago #296320

Yes the increase works but if you add to the cart it does not always add the right number of products set

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5 years 8 months ago #296322

Hello,

I performed some test and I couldn't reproduce your issue.

We can see that you're using the legacy "add to cart" and also the legacy "checkout" systems.
These can be an element of your problem. You can try to deactivate the legacy settings in the HikaShop configuration :
www.hikashop.com/support/documentation/5...html#advanced_legacy

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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5 years 8 months ago #296355

I tried to disable the legacy settings but the problem is not solved

But we must first understand the problem

try to follow these steps

1) add to cart more than one product from the product list (ok)
monosnap.com/file/Fp0sjQJigmvbsu2xnfqeFkxRxaJo5K


2) add to cart more than one product from the single product sheet (does not work)
monosnap.com/file/5cLb6jhDGYgB7vvIJSkI4B9xS3PT3Q


3) shopping cart:
monosnap.com/file/kIq9HZNiO7WcSUuKEZRFdG9BvBnooL

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5 years 8 months ago #296357

I tried to cancel my changes to the show_default.php page and now it works correctly.

Now I try to reload my changes one at a time to see which one is causing the problem

thank you

The following user(s) said Thank You: Jerome

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