The timezone could not be found in the database

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6 months 1 week ago #287477

-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- PHP version -- : 7.0
-- Browser(s) name and version -- : Chrome 63.0.3239.132
-- Error-message(debug-mod must be tuned on) -- : DateTime::__construct(): Failed to parse time string (null) at position 0 (n): The timezone could not be found in the database

Good day,

After installing the Hikashop component I want to create my first product. After entering te prize and saving the record I get this error message:
'DateTime::__construct(): Failed to parse time string (null) at position 0 (n): The timezone could not be found in the database'

What do I do wrong?

Thanks!

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Last Edit: 6 months 1 week ago by Jerome.

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6 months 1 week ago #287497

Hi,

Thank you for your feedback. We've added a patch for that. Please download again the install package on our website and install it on yours and that will fix the problem.

The following user(s) said Thank You: jovi

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6 months 1 week ago #287627

-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- PHP version -- : 7.0
DateTime::__construct(): Failed to parse time string (null) at position 0 (n): The timezone could not be found in the database

Hi,

I have the same error message but with a hikashop already containing products.

Can I use the same method without losing the already encoded products?

"Please download again the install package on our website and install it on yours and that will fix the problem."
Thanks !

The following user(s) said Thank You: jovi

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6 months 1 week ago #287630

Hi,

Yes, you won't loose your products or settings when you do that. It will just add the patch.

The following user(s) said Thank You: MRPB

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6 months 1 week ago #287689

Thank you. All went well. No data lost

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