CC or BCC a customer email on order creation

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  • Hikashop Business
6 years 7 months ago #277679

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.1.8
-- Browser(s) name and version -- : Chrome 60.0.3112.113

We have a customer who would like his order notifications to go to himself and another person at his organization.

I did some searching, but haven't found a way to add another email to a user account.

I saw some threads about adding another address to the order email template, but I believe that would go out then on every order, not just the ones from that account.

Is it possible to just put one more email in the user account itself?

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  • MODERATOR
6 years 7 months ago #277681

Hello,

Unfortunately, you won't find any setting to do that directly.
You need to perform some modifications/customization.

An account (Joomla and HikaShop) can have only one single email.
You can see to use "user custom field" to store extra data but in such case you would need to override your customer email preload to handle that specific value and add the extra addresses in CC.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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