re captcha don't work

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4 months 2 weeks ago #283617

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.1

I face a problem. while I'm doing the right sequence for security levels, the reCAPTCHA does not work.
I am attaching you screenshot
you could help me how I could show the box

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4 months 2 weeks ago #283627

Hi,

This is usually due to a javascript error.
I couldn't check that page though as there is a htaccess authentication on your website:
monosnap.com/file/fiu2yPdXECSRXB8Utf6D5EcK0YMKZB

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4 months 2 weeks ago #283652

yes you are right because damaged fillings spam MESSAGES and forced to lock the website
I'll check it out the javascript error

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