Customer History / past orders not showing correctly on the front end

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6 years 1 month ago #289657

-- url of the page with the problem -- : draganfly.co.uk
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- Browser(s) name and version -- : Chrome

Hello

The customer history was working fine however I suspect the latest update has caused an issue. I now shows the number of orders the customer has had however no information. See below.


Order number Date Total
Display #
Results 1 - 4 of 4
£ 0.00
£ 0.00
£ 0.00
£ 0.00

Also, less of an issue, but I can not access the dashboard from the back end. The page just expires after trying for some time. All other pages load fine so as I say, less of an issue.

Cheers
Iain

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6 years 1 month ago #289659

Hello,

A screenshot would be more useful to understand what is the display you have.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 1 month ago #289694

Hi,

Please see attached

Attachments:

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6 years 1 month ago #289709

Hi,

This doesn't look like a HikaShop page.
Try switching to the default template of Joomla. Does it display properly ?
Could you provide instructions to be able to look at this page for us ?
Also, how did you configure the "hikashop frontend CSS" setting of the HikaShop configuration ?
And do you have a file templates/YOUR_TEMPLATE/html/com_hikashop/order/listing.php on your website ? If so, if you rename it, does it help ?

The following user(s) said Thank You: mad-q

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6 years 1 month ago #289801

Hi NIcolas,

Thanks, by renaming the listing.php file it has sorted it.

Thanks

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