[SOLVED] HikaShop 4 Trying to access the download section

  • Posts: 72
  • Thank you received: 5
  • Hikashop Business
3 months 3 days ago #299179

-- HikaShop version -- : 4
-- Joomla version -- : 3.8.13

Hi Guis,
when i try to access the download section as a customer from frontend to this url : index.php?option=com_hikashop&view=user&layout=downloads, i get this next error 0:

CALL TO A MEMBER FUNCTION GET() ON NULL

Last Edit: 3 months 1 day ago by oxido. Reason: Removing credentials

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3 months 2 days ago #299186

Hi,

I'm not able to reproduce the problem on your website with that URL:
monosnap.com/file/WU2q9w6UFjSmOWYKH1AnpS5TTOUlUU
However, I can with the menu item Purchases.
The problem is that I can access your Joomla configuration to activate the "debug mode" setting and thus I can't see the full error details and the message displayed there is too vague. Could you activate that setting and access that page again and provide a screenshot of the detailed error information ?
That way, we should be able to tell you what to do to fix the problem.

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  • Posts: 72
  • Thank you received: 5
  • Hikashop Business
3 months 2 days ago #299189

Hi nicolas,
I activated the debug option but i don't get anything in that page, but i changed the template, and the menu seems to work, so this seems to be a problem created by the template.
I will use other template, i wanted to change it anyway so it ok for me.
That username is now super admin, the template with the problem is ja simply, if you still want to investigate the problem.

Last Edit: 3 months 2 days ago by oxido.

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  • Posts: 64484
  • Thank you received: 9313
  • MODERATOR
3 months 2 days ago #299194

Hi,

If you don't have the problem with other templates, then it probably means that there is a file templates/YOUR_TEMPLATE/html/com_hikashop/user/downloads.php which is a view override of that view. Rename that file to deactivate the view override and you should not have that error anymore.

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