Coupon not working on after tax amount

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  • Hikashop Business
8 years 1 week ago #233918

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.3

Hi,

No matter what I do I can't get the coupons to work on the after tax amount. Please see attached config.


Many thanks.

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8 years 6 days ago #233929

Hi,

You have two options to control that. The "apply discount" setting and the product tax category setting of the coupon.
So try the different combinations. One of them should do what you want.

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8 years 6 days ago #234030

Hi,

Yes I have tried both of these settings neither apply the coupon after the tax?

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8 years 5 days ago #234034

Hi,

It definitely does.
So you must not have tried the correct combination of both options.
Plese try again.

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7 years 7 months ago #248031

Hi Nicolas,

unfortunately I have the same problem.

I tried every possible combination of "tax categorie" within the coupon settings and "apply discount" in the main settings. But the changes have no effect on the total price at checkout. On a 100% coupon the total price is always the tax amount instead of 0.00 EUR.

This problem appears only on coupons! Everything works well on discounts!

Do you have any suggestions?

Thanks a lot for your help!

Regards
Joerg

Version: HikaShop Business 2.6.3
Joomla: 3.6.2

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7 years 5 months ago #252583

Hi,

Could it be that you have the "floating tax prices" setting turned on in the HikaShop configuration ? In that case, you should update to HikaShop 2.6.4 as otherwise the taxes aren't handled properly for coupon value calculations when that option is turned on.

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