Cursor filter on price doesn't filter correctly

  • Posts: 17
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  • Hikashop Business
7 months 5 days ago #282333

-- url of the page with the problem -- : staging6.2-sleep.be/index.php/categorieen/category/92-kussens
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2
-- PHP version -- : 7.0.25
-- Browser(s) name and version -- : Chrome 62.0.3202.89

Hi,

The cursor filter on price behaves strangly. For example, when I filter for a price between 100,00 and 300,00, I get only products within that price range (which is good), but I don't get them all. I should be getting 36 results but I only get 7 results. And when I filter between 0,00 and 300,00, I get 10 results with only 1 below 100,00 and all the others above 100,00.

How is this possible?

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  • MODERATOR
7 months 5 days ago #282346

Hi,

I suppose that this has something to do with the fact that some of your products have variants with prices configured directly in the variants.
But it could be something else.
We would need screenshots (in english) of the settings of the filter and of the settings of one product which doesn't display in the results of the filter to better understand the situation.

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  • Posts: 17
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  • Hikashop Business
6 months 4 weeks ago #282724

Hi,

Sorry for responding so late.

You put me on track with your answer. It was indeed a mis configuration. The products that were not showing didn't have a Retail price and a price in the block below.

Problem solved.

Thank you.

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