Error message currency.php

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1 year 7 months ago #269040

-- HikaShop version -- : 3.0.1
-- HikaAuction version -- : 2.0.0
-- Joomla version -- : 3.7.0
-- PHP version -- : 7.0
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : regionfineart.com/2017/live-auction/product/3-auction-test-3

Just like to get this error off please.

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1 year 7 months ago #269042

Hello,

Your website is password protected ; please indicate the error message content so we can understand and fix the issue.

Thanks


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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1 year 7 months ago #269119

Okay, I have opened it up for you.

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  • MODERATOR
1 year 7 months ago #269123

Hello,

Your issue is coming from the fact that you didn't set any price through the auction product configuration page. But we'll fix that issue on our end for the next HikaAuction version.

Thank you for your feedback !

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1 year 7 months ago #269158

That's not true. I have placed a price but it will not show in the auction.

Are you saying I need to wait for a new version before I can even use this paid component?

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1 year 7 months ago #269160

What if I give you access to the site so you can try to make an auction work?

So far 5 attempts with prices on products and still won't work.

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1 year 7 months ago #269180

Hello,

Are you saying I need to wait for a new version before I can even use this paid component?


Not at all, I just said that I was only able to reproduce that issue by not setting any prices for the auction which isn't supposed to happened. So I just wanted you to add a price when creating an auction.

What if I give you access to the site so you can try to make an auction work?

So far 5 attempts with prices on products and still won't work.


Sure, you can send us your temporary back-end access through our contact form, don't forget to specify a link to that thread in your message :
www.hikashop.com/support/contact-us.html

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1 year 7 months ago #269218

I have found out what the issue was and its that the client had his web hosting account maxed out on data usage. After adding more storage space the pricing dose save and take effect now.

Silly I know.
Thanks for looking into my issue.

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