Images don't dispay after csv import

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7 years 5 months ago #255236

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 2.6.4
-- PHP version -- : 7.0

Hello!

I can't fix problem with images after csv import. So, I imported my catalog and then uploaded all images, which connected with csv. But there is only "noimage" in front-end for every item. I tried everything I could... I deleted all items and all images and did import again. No images!
But when I uploaded image manually it displayed excellently!

I did a lot of csv imports on other site, but everything was OK! I don't know what to do))
Maybe somebody know, how to fix it!

Regards, Olga

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7 years 5 months ago #255264

Hi,

If HikaShop cannot display the images, it's because it doesn't find them in the upload folder.
So check the path that you set in the "upload folder" setting of the HikaShop configuration and then make sure that the images you want to use are stored there.
Also, they must have the exact same filename as what you have in your CSV. If there are extra characters like spaces, or case differences like JPG instead of jpg, then the system won't find them.

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  • Posts: 45
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7 years 5 months ago #255268

Nicolas!!!!!
Your are right, as always!
It was problem with .jpg and .JPG )))))))) I always import without attention on it, but it was ok. Now I almost became crazy with it for 3 days)))))

Thank You very much!

Olga

Last edit: 7 years 5 months ago by Displey. Reason: mistake in word

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