Product Price Not displaying when using mass action CSV

  • Posts: 203
  • Thank you received: 2
  • Hikashop Multisite
9 months 6 days ago #274321

-- url of the page with the problem -- : www.clydesdale.net/
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : 5.6.30
-- Browser(s) name and version -- : Chrome

Hello,
I am trying to upload prices via a CSV using the mass action tool. However I have found that the prices are displaying on the front even thou they appear for each variant in the backend.

I am using mass action but I believe I need to setup an action but I am unsure how to do this. I have read the documentation but I don't understand it enough.

Do I select an action 'update the values' then select 'price_value' But I don't know what it is equal too and what else I need to add?
I have attached a screenshot of my setup so far.

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 11474
  • Thank you received: 1595
  • MODERATOR
9 months 2 days ago #274605

Hello,

We just succeed to reproduce it on our end, so we have added a fix through the last Hikashop version. Can you download it through our website, install it and test it again ?

Thank you.

Last Edit: 9 months 2 days ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 203
  • Thank you received: 2
  • Hikashop Multisite
9 months 1 day ago #274671

Hello, I have updated my hikashop with the latest version but I don't understand what it has meant to have fixed? I am still receiving the same problem. Was my action settings correct from before?

Please Log in or Create an account to join the conversation.

  • Posts: 22261
  • Thank you received: 3465
  • MODERATOR
9 months 1 day ago #274677

Hello,

Mohamed performed some tests using a similar CSV file.
He detected an issue in the Mass Action import system and after a deeper investigation we saw that because there was no "product_parent_id" in the CSV, some algorithms in the mass action system were skipped.
So we changed things in the system to load that information if it's not present and with that patch the CSV were correctly read.

Without the patch you need to add a column "product_parent_id" and specify the id of the parent (which is "0" when you are not using variants).

Afterwards, because you now have a rule to set a product price, it can generate a side effect.
I would more commend you to have a non obtrusive action like "display the result".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 203
  • Thank you received: 2
  • Hikashop Multisite
9 months 23 hours ago #274716

Okay thanks for explaining what was fixed but I am still unable to see the prices on the front end using mass action even when using the action 'display_the_results'. The variant prices display in the backend for each variant fine but nothing displays on the front still?

Please Log in or Create an account to join the conversation.

  • Posts: 22261
  • Thank you received: 3465
  • MODERATOR
9 months 9 hours ago #274728

Hello,

For what I can remember of the sample CSV in the other thread ; your price configuration were incorrect because you used a price_access set to "1".
But I guess that you want to use "all" instead.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 203
  • Thank you received: 2
  • Hikashop Multisite
8 months 4 weeks ago #274853

Thanks that has seemed to work by changing the price_access to all.

Please Log in or Create an account to join the conversation.

Time to create page: 0.091 seconds
Powered by Kunena Forum