2.1.3 to 2.2 upgrade

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.1.3
-- Joomla version -- : 3.1.5
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- :
An error has occurred.

-1 Copy file failed


After upgrade form 2.1.3 to 2.2 ... I have "-1 Copy file failed" and unable to update it.

Also Australia post shipping method is stuck at the express post and standard post selection.

Let me know where do I have to check?

Hi,

Ok, so can you download the last version of Hikashop through our website, install it, and test it again ?

This is an access right issue which prevents joomla from copying the files.
An install via FTP as explained here should probably circumvent the problem:
www.hikashop.com/support/support/documen...-to-install.html#ftp

Regarding your checkout, It's potentially your payment methods which are not configured properly. Please check that FAQ if you don't see any on your checkout:
www.hikashop.com/support/faq.html#paym

hi still the same ... no different between download 30 min ago and installed and just download/upgraded right now.
same error
-1 Copy file failed

---

btw, australia post shipping method wasn't working since 2.1.3. That's a reason i've tried to upgrade

Ok,
I think that you'll probably find more information through the documentation , can you follow each step of the "-1 - an error has occurred ( It was not possible to copy the selected file. )" section and tell me if it solved your problem ?

Regarding the AUPOST shipping method, it will maybe fix your issue to update, if not I'll just help you to solve your problem .

still the same after using ftp method


didn't find these line in the folder.php file as well .................

Around line 93 AND 122, please replace:

return JError::raiseError(-1, JText::_('Copy failed'));

by

return JError::raiseError(-1, JText::_('Copy failed').' '.$sfid.' => '.$dfid);

Ok, another solution would be to rename these folders :
- "Hikashop\administrator\components\com_hikashop"
- "Hikashop\components\com_hikashop"

And install Hikashop again.

do you mean rename this one "Hikashop\administrator\components\com_hikashop" to the following


- "Hikashop\components\com_hikashop"

No, I just meant to rename this folders :
- "Your website\administrator\components\com_hikashop"
by :
- "Your website\administrator\components\com_hikashop_old"

And this folder :
- "Your website\components\com_hikashop"
By :
- "Your website\components\com_hikashop_old"

And then Install Hikasop again.

Hi Mohamed,

After rename as per you suggestion, I've tried to install FTP as well as .ZIP unfortunately both failed.

Ok so can you send us a temporary back-end and ftp access through the contact form ? then we'll try to install it ourselves ?

Thanks Mohamed.

Already sent it to you via contact form. Let me know if you have any problem with it. Cheers!

I tried to install Hikashop through your website and found that the problem is coming from access rights to some files on your "/media/com_hikashop/images" folder for example. I tried to change their access rights but I couldn't do it because there is a different file's owner named "0 0".
So the best solution will be ask your hosting company to fix this access right issue.

Hi Mohamed,

I've already changed the permission and got the following error when I tried to install ..

0 SQL=ALTER TABLE `jos_hikashop_payment` ADD `payment_ordering` int(10) unsigned NOT NULL DEFAULT '0', ADD `payment_published` tinyint(4) NOT NULL DEFAULT '1';

Thanks for your help.

You have changed the file's owner, so I changed the file's permissions myself and successfully installed the last version of Hikashop.

Thank you, Mohamed. Appreciate your help!

When I tested the checkout, I have the following error ..........
================================
0 - SQL=SELECT * FROM jos_hikashop_massaction WHERE massaction_published=1 && massaction_triggers!=''

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.

Please try one of the following pages:

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below..

SQL=SELECT * FROM jos_hikashop_massaction WHERE massaction_published=1 && massaction_triggers!=''
================================

When I choose "Add to cart", I have 404 - Page not found : notice.

Could you please help me as well?

Ok, I think that an SQL request like this through your PHPmyadmin page will probably do the job : Don't forget to replace "#_" by your database prefix.

Got the following SQL error after fix applied ..

0 - SQL=INSERT IGNORE INTO `jos_hikashop_order` ( `order_user_id`,`order_status`,`order_shipping_address_id`,`order_billing_address_id`,`order_currency_id`,`order_type`,`order_full_price`,`order_tax_info`,`order_shipping_price`,`order_shipping_tax`,`order_shipping_params`,`order_payment_price`,`order_discount_tax`,`order_discount_price`,`order_shipping_id`,`order_shipping_method`,`order_payment_id`,`order_payment_method`,`order_created`,`order_ip`,`order_modified` ) VALUES ( '1','created','2','2','6','sale','149.95','a:1:{s:3:\"GST\";O:8:\"stdClass\":4:{s:11:\"tax_namekey\";s:3:\"GST\";s:8:\"tax_rate\";s:7:\"0.10000\";s:10:\"tax_amount\";d:13.63181818181818272250893642194569110870361328125;s:23:\"tax_amount_for_shipping\";d:0.63181818181818183433051672182045876979827880859375;}}','6.95','0.63181818181818','O:8:\"stdClass\":1:{s:6:\"prices\";a:1:{s:3:\"1-4\";O:8:\"stdClass\":{s:14:\"price_with_tax\";d:6.949999999999999289457264239899814128875732421875;s:3:\"tax\";d:0.63181818181818183433051672182045876979827880859375;s:5:\"taxes\";a:1:{s:3:\"GST\";N;}}}}','0','0','0','1-4','aupost','2','paypal','1375881672','124.149.174.222','1375881672' )

Ok, I think that following this documentation will probably help you.