Set URL rewriting gives problem in webshop

-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.3
-- PHP version -- : 5.4.4-byte1.16
-- Browser(s) name and version -- : FireFox 29.0.1
-- Error-message(debug-mod must be tuned on) -- : No Error

Adding the second time the same article bring me to homepage. First time adding to cart works perfect. It give a nice pop-up. But when I chose to continue shopping and triad to add more of the same product the pop-up doesn't show up and I'll directly removed from the web shop and taken to the homepage.

When I turned off the setting "Use URL rewriting" in the Global Configuration the problem is over.

We like to use the URL rewriting and we also have the .htaccess in use with the standaard Joomla settings.

We realy don't know what we can do to solve this problem.

Hope you can help us.

Thanks in Advanced,
Lumiga

Hi,

To reproduce your problem on our end we will need some informations.
Do you have an external sef manager ? Thanks to give us a screenshot of your HikaShop sef settings, and other things which could help us

Hi Xavier,

Thanks for your reply.
To come back to your questions. We don't have an external sef manager.
If I uninstall Hikashop and delete all the tables in the database and I reïnstall Hikashop again. Then the problem is still not disappeared. The only thing that is different is that this Joomla has been updated from Joomla 2.5 to 3.x. But without any problems.
The htaccess is also standard.
Unfortunately there is a lot of data in this website otherwise I would have made a new installation ​​with Hikashop.

Question: What is the difference between the first and the second time putting the same product to the shopping cart? Because the first time it goes perfect without any problems.

Attached our configuration of Joomla and Hikashop

We hope so that you can help us.

With Kind Regards,
Lumiga

Hi Xavier,

I think it is a server specific problem. Because I did a test with a clean Joomla install without any other extension.

The server where the problem exists, belongs to a very reputable hosting company. The greatest Joomla hoster of the Netherlands. Very expensive but also very fast and gives very high quality. The companyname is: www.byte.com
But for some reason they interact differently with url_rewriting which is used in Hikashop as URL rewriting for Joomla is turned on.

When I made a copy of this website and put it to another server by another hoster everything works fine.

Byte runs PHP in CGI mode. Maybe it is useful to know

I hope this will help you by finding a solution for this problem.

With Kind regards,
Lumiga

Hi Xavier,
Do you have time to look at this problem.
I'm waiting for more than a week now.
Hope to hear from you.
Wit Kind Regards,
Lumiga

Hi,

We made many bug fixes and improvements on SEF for our last release of HikaShop.
So thanks to download the 2.3.2 from our website and see if that correct the issue.