Order number missig after upgrade to Falang 1.4.2

  • Posts: 719
  • Thank you received: 3
10 years 7 months ago #173524

-- url of the page with the problem -- : www.lacasettabio.it
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.24

Hi,
after i updated to new version 2.3.3 i had a serious issue:
on my back-end order management i have all the orders without the number. That block me to manage them.
Also from front-end order management the "cacel order" button does not work.
Also again at the end of the ceck-out, with paypal payment, the site block it and the client can not go to paypal site.
Please, Help me soon!!

I forgot to tell you that, on the email that the site send there is the order number.

my site with Hikashop
www.lacasettabio.it
Attachments:
Last edit: 10 years 7 months ago by lacasetta.

Please Log in or Create an account to join the conversation.

  • Posts: 26232
  • Thank you received: 4035
  • MODERATOR
10 years 7 months ago #173554

Hi,

We are already aware of the problem, there iis already a thread which talk about and we already found the solution.
The problem is coming from : Falang 1.4.2

The problem is that HikaShop call a function "lastInsertId" in order to get the order_id just created in the database but for the unknown reason, the function does not return the inserted id anymore ; due to falang.
Please deactivate the "falang driver" system plugin and it will work again.

For more details, please see with the Falang support.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 719
  • Thank you received: 3
10 years 7 months ago #173678

Hi,
yes, you're right; it was Falang. I'm going to write him.
Now, is there a way to put the order numbers on the last orders without numbers?
Thanks

my site with Hikashop
www.lacasettabio.it

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 3
10 years 7 months ago #173704

Hi,

I'm stéphane from Falang - Faboba.
You can write me directly with the contact form on faboba.com and ask me the modified file.

I will launch a new version of falang soon.

Stéphane

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
10 years 7 months ago #173692

Hi,

Yes you can do that via our mass actions, in the "order" data part you can filter on empty order numbers and in the actions "display the results", then check order_id and order_number columns.

Finally in the displayed table you can directly edit the rows in order to fill them with the desired value.

Please Log in or Create an account to join the conversation.

  • Posts: 719
  • Thank you received: 3
10 years 7 months ago #173820

To Stephane: the modified file seems to work fine.
To Xavier: the massaction fix my issue. I can give the numbers to the orders.
Thank you to you two!!!

my site with Hikashop
www.lacasettabio.it

Please Log in or Create an account to join the conversation.

  • Posts: 20
  • Thank you received: 0
10 years 7 months ago #174355

i have the same problem but with the products on my Page.

After installing the new update all my products are lost.

What can I do?

Please Log in or Create an account to join the conversation.

  • Posts: 26232
  • Thank you received: 4035
  • MODERATOR
10 years 7 months ago #174358

Hi,

Please create a new thread with explanation about your problem and details about your website.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 719
  • Thank you received: 3
10 years 7 months ago #174419

OK, i modified the title to avoid other mistakes

my site with Hikashop
www.lacasettabio.it
The following user(s) said Thank You: Jerome

Please Log in or Create an account to join the conversation.

Time to create page: 0.116 seconds
Powered by Kunena Forum