Vote/Ratings is not appearing after upgrade

  • Posts: 11
  • Thank you received: 1
8 years 10 months ago #202090

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.3.24
-- Browser(s) name and version -- : Chrome 42.0.2311
-- Error-message(debug-mod must be tuned on) -- : (from Javascript console)

Uncaught ReferenceError: hikashop_ratings is not defined

Hi,

I upgraded from Hikashop 2.3.0 to 2.4.0. After the upgrade, I see that voters/ratings is not appearing.

From the JS console, I see the following error:
Uncaught ReferenceError: hikashop_ratings is not defined

From prior entries in the forums (ie conflict/incompatibility of jquery and mootools), I installed and configured JQuery-easy 1.5.6. However, the error still persisted and other errors appeared.

Can you confirm that the javascript error in my site is caused by jquery and mootools incompatibility? Are there other ways aside from using JQuery easy to resolve the error?

Thanks.

The following user(s) said Thank You: mehdikazemi

Please Log in or Create an account to join the conversation.

  • Posts: 81361
  • Thank you received: 13037
  • MODERATOR
8 years 10 months ago #202102

Hi,

There is no hikashop_ratings function anymore in HikaShop.
So this error means that you have some view overrides from an old version of HikaShop for the vote view files.
Rename the folder templates/YOUR_TEMPLATE/html/com_hikashop/vote via FTP in order to deactivate the overrides on the vote display and it should hopefully work fine.

The following user(s) said Thank You: bdladmin, mehdikazemi

Please Log in or Create an account to join the conversation.

  • Posts: 11
  • Thank you received: 1
8 years 10 months ago #202141

That solved it. Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 54
  • Thank you received: 2
8 years 8 months ago #208607

that was really helpful. Thank you.

Please Log in or Create an account to join the conversation.

Time to create page: 0.071 seconds
Powered by Kunena Forum