Why auto empty cart after go to other page?

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6 years 4 months ago #283523

Hi Hikashopteam,

I don't know where to look.
But when I put something to my cart. It goes fine, you can see it's added into the cart on the sidebar.
But when I go to another page of the website, my cart become empty.

This message contains confidential information


Do you know where to look to get this right?

Hope you can help me.

Kind regards,
Lumiga


Kind regards,
Lumiga

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6 years 4 months ago #283525

Hi,

It could be a caching issue or a user session issue.
Try turning off all the cache on your website/server.
Try changing the session handler setting of the Joomla configuration.

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  • Posts: 584
  • Thank you received: 22
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6 years 4 months ago #283876

Hi Nicolas,

Thanks! You are right.

It's fixed now


Kind regards,
Lumiga

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