Suddenly having authorize.net payment issues

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  • Hikashop Business
3 weeks 5 days ago #284951

-- url of the page with the problem -- : www.iaahpc.org
-- HikaShop version -- : 3.2.2
-- Joomla version -- : 3.8.3
-- PHP version -- : 7.0.26
-- Error-message(debug-mod must be tuned on) -- : There was an error while processing your transaction: 270 Line item 1 is invalid.

There was an error while processing your transaction: 270 Line item 1 is invalid.

I see several others with the same issue, but they don't seem to apply to our site. Any help would be appreciated!

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  • MODERATOR
3 weeks 5 days ago #284961

Hi,

Do you have any special characters in the products (name, description, code) of the first entry of each of these orders ?
If you try it yourself, are you able to reproduce ? Does it happen only with some products or all of them ?

A simple solution to fix the issue in the time being is to turn off the "send order details" setting of the authorize.net payment plugin.

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  • Posts: 24
  • Thank you received: 1
  • Hikashop Business
3 weeks 2 days ago #285020

No special characters, except the code field was 't automatically generated. I created one, but that didn't help. I did find that the checkout process had somehow been changed. I setup the checkout steps again and was able to fix it!

Thank you for your help.

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