Frontend User Dashboard - Order Created

Start
Prev
1
Next
End

mduda
Topic Author
Offline

Posts: 105
Thank you received: 9

6 years 2 months ago #286278

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.3

Users have access to the dashboard on the frontend where they can access their cart and orders created. I have configuration set to empty cart when order is created.

Issue: if we have a product that is only available to a certain date, they person can go into the order created and pay for it, circumventing the product availability check.

How can I resolve this? Is the only option to keep item in cart until paid? That won't work as we utilize hika auction, where order needs to first be created. I feel like I'm missing something...

Thanks in advance.

Please Log in or Create an account to join the conversation.

nicolas
Away

Posts: 81504
Thank you received: 13063
MODERATOR

6 years 2 months ago #286311

Hi,

Yes and no.
If you try to load a cart with a product which isn't available anymore, the cart will automatically remove the product from the cart and display a message to the customer that the product is not available. So it should not possible to finish a checkout with a cart containing a product that isn't available.
However, once the order is created it means that the order is valid and then the product settings (quantity, availability, access, etc) are not checked anymore for the order.
If you don't want orders created to be paid outside of the checkout, you can turn off the "Payment of orders not paid immediately" setting of the HikaShop configuration.
And if you keep that setting activated, you can also configure the "order auto cancel" plugin to cancel created orders after a while so that customers can only pay orders during a certain time frame.

The following user(s) said Thank You: mduda

Please Log in or Create an account to join the conversation.