adding to the cart I would like to have a pop-up window...

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  • Hikashop Essential
9 months 2 days ago #289383

-- url of the page with the problem -- : zbieramyrazem.org/sklep.html
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- PHP version -- : 7.0.5
-- Browser(s) name and version -- : chrome

I warmly welcome.
When adding to the cart I would like to have a pop-up window like in the picture.
I do not know how to set it.
Regards.

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  • Hikamarket Multivendor Hikashop Business
9 months 2 days ago #289384

Hi,

In the Joomla backend -> Extensions -> Plugins look for the "HikaShop Add to Cart notification Plugin".
Make sure it's enabled and configured to your liking.

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  • Hikashop Essential
9 months 2 days ago #289388

Turned on and does not work. If it were easy, I would not write :)
other ideas.
Piotr

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9 months 1 day ago #289392

Hello,

The thing is, you're use the "legacy" add to cart system.
The plugin is only working when you're using the new add to cart system (added in HikaShop 3.0).

www.hikashop.com/support/documentation/5...html#advanced_legacy
www.hikashop.com/home/blog/357-hikashop-3-0-beta.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikashop Essential
9 months 1 day ago #289446

Welcome.
That's right. Only how to solve the problem. Awarding "Add to cart legacy" causes that the cart does not work. The product can not be added.
Should I uninstall hikashop and install it again?
Piotr

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  • MODERATOR
9 months 1 day ago #289459

Hi,

You want to have the "add to cart legacy" setting activated. Then, the plugin should display the popup notifications like on our demo website.
If you have an issue with the add to cart buttons not working that way, then there must be some issue with your template and the way it customizes the view displaying the add to cart.
In that case, switch temporarily to the default template of Joomla and see if that helps. If so, then you'll have to rename some of the files in templates/YOUR_TEMPLATE/html/com_hikashop/product/ to make it work. You can rename them one by one to find out which one(s) are creating the problem.

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  • Hikashop Essential
9 months 23 hours ago #289509

hi,
I changed the templates and does not work.
As you have noticed, the website is on the template "templaza" tz_charity recommended by you.
Any other ideas?
Piotr

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  • MODERATOR
9 months 9 hours ago #289512

Hello,

CF : www.hikashop.com/download/templates-for-hikashop.html

HikaShop is compatible with any Joomla template, and you'll find thousands of them with a search engine.
Then, some template providers developed Joomla templates with additional styling specifically for our e-commerce solution.
These joomla templates optimized for HikaShop are listed below.
That way you can install a Joomla theme and have your HikaShop directly styled to fit the global template.

That page is just a listing of templates we know were made for HikaShop.


Since we can't see your website with another template or with the non legacy add to cart system ; I'm afraid that it will be difficult for our support to continue on the investigation.
In order to have other ideas we need to "see" the problem.
Unfortunately, "and does not work" do not provide us the necessary elements to understand what is going on.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikashop Essential
9 months 5 hours ago #289569

As you wrote, I changed the settings to Joomla standard templates and the pop-up window does not work. You wrote that this is due to the fact that hikashop was updated from an older version that did not support the function. And so it is.
How to do to solve this problem or uninstalling the current version of hikashop and reinstalling it will fix the problem?



100% this file "quantity.php" causes problems. my level of php knowledge is weak, I do not know where the error is. Please help me attach the entire php code of the file.

code removed. Please be sure that the support team have access to the HikaShop source code

Last Edit: 9 months 2 hours ago by Jerome.

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8 months 4 weeks ago #289570

Hi,

Reinstalling won't work.
You're saying that even with the default template of Joomla and the "add to cart legacy" setting deactivated, you don't get the notification boxes with the new add to cart buttons ?
I don't see how that's possible.
Please provide a link to a page where we can see that in order to understand the situation.

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  • Hikashop Essential
8 months 4 weeks ago #289600

Hello.
The popup window works on standard Joomla templates. It helped uninstalling the plugin and reinstalling Hikashop. But it still does not work on the Tz_charity template which is the default for my website.
I discovered the reason is the quantity.php file included in my template. I do not know how to fix it because my knowledge of php is poor.

zbieramyrazem.org/sklep/product/174-chwila-rado%C5%9Bci.html#
in the attachment file I changed only the distinction to .txt
Piotr

File Attachment:

File Name: quantity.txt
File Size:12 KB

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  • MODERATOR
8 months 4 weeks ago #289607

Hi,

That's a really old quantity.php file from the 2.6.0
I would recommend to just rename that file in your template to remove the override on it so that you use the default view of HikaShop.
Otherwise, I'm afraid you'll have to contact your template provider so that they can update their template view override to the new version of it from the HikaShop 3.x series.

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