List display shows data in incorrect columns

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5 years 11 months ago #292367

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.6
-- PHP version -- : 5.6.35
-- Browser(s) name and version -- : All

When I display some products the product data is showing in the wrong columns. It almost seems like when a product does not have data for a specific column then the columns are collapsed so they are not aligned with the column headings.

See attached pictures

I have verified that the data is in the right fields

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5 years 11 months ago #292369

Hello,

Can you show us screenshots of how you configured your product listing content menu so that we can eventually reproduce it on our end ?

Thank you.

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5 years 11 months ago #292402

Please see attached.

Thank you

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5 years 11 months ago #292413

Hi,

Can you check whether you have the files templates/YOUR_TEMPLATE/html/com_hikashop/product/listing_table.php or templates/YOUR_TEMPLATE/html/com_hikashop/product/listing.php ?
And if you do, can you try renaming them and see if that helps after you clear your website/browser's cache (if any) ?

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5 years 11 months ago #292421

I do not have the directory com_hikashop under my templates directory as stated in your response.

"html/com_hikashop/product/listing_table.php "

Did I miss something when I installed??? Where do I get the files for this directory?

Thank you!

Carl

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5 years 11 months ago #292423

Hi,

No, it's not a problem.
I just wanted to verify that the issue didn't come from a customization or from your template (such problems usually come from one or the other).
I've checked the issue on my end and added a patch for it.
Download again the install package on our website and install it on yours and that should fix the problem.

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5 years 11 months ago #292435

Thank you so much! The new version corrected the issue!

I really appreciate your response to this problem.
Best regards,
Carl

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