Cannot upgrade HikaShop

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5 years 9 months ago #293879

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 1.5.26
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Google Chrome
-- Error-message(debug-mod must be tuned on) -- : JFolder::create: Infinite loop detected
Warning! Failed to move file.
JFile::read: Unable to open file: '/var/www/vhosts/svet-el.si/httpdocs/english/tmp/com_hikashop_starter_v3.4.0_2018-06-11_11-16-47.tar.gz'
Unable to read archive

Hi,

cannot upgrade HikaShop, this is the msg received when updating:

JFolder::create: Infinite loop detected
Warning! Failed to move file.
JFile::read: Unable to open file: '/var/www/vhosts/svet-el.si/httpdocs/english/tmp/com_hikashop_starter_v3.4.0_2018-06-11_11-16-47.tar.gz'
Unable to read archive

Best regards

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5 years 9 months ago #293880

Hello,


Installing it via FTP will probably do the job :
www.hikashop.com/support/documentation/5...-to-install.html#ftp

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5 years 8 months ago #294633

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.10
-- PHP version -- : native (7.0)

I have tried most methods but updating from 3.4.0 to 3.4.1 just fails.

I get these
Warning Copy file failed

Message Error updating component.

Tried with Chrome and Firefox.

Any pointers?

Rgds,

Petter

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5 years 8 months ago #294639

Hello,

Please read once again the documentation link that Mohamed gave you ; there is a part talking about the "copy failed".
That problem is related to file permissions in your website ; you need to allow your website to update all files.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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5 years 8 months ago #294711

Hi,

I have checked System > System Information > Folder Permissions all folders writable

I have FTP'd zip and extracted on server as well as extracted .zip locally and FTP'd to folder on server
In Joomla: Extensions > Manage > Install > Install from Folder
Entered my path: /home/******/public_html/tmp/hikashop Click "Check and Install"



So, I open libraries/joomla/filesystem/folder.php search for
return JError::raiseError(-1, JText::_('Copy failed'));

This file must have been changed as that line does not exist in that file...

Rgds,

Petter

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Last edit: 5 years 8 months ago by Bouncer.

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5 years 8 months ago #294712

I finally got it updated; there was an error in my configuration files :ohmy:

The following user(s) said Thank You: Jerome

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