Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade

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1 month 2 weeks ago #294941

Hi,

@ron.janssen@opreij.nl:
We got the access.
As far as I could see however, your problem is not linked to the update.
The issue is that in the settings of your "webshop" menu item, you've configured the "main category" to be "product category" and the "sub elements filter" to be "direct sub elements":
monosnap.com/file/ZEJ34OqZRn2iOSOAIEyrSAnEx9a3x4
However, you don't have any published products directly under the "product category" category:
monosnap.com/file/HTmmCbmq2erHrRJzvqRDK0AYyscTem
So either change the "sub elements fitler" setting of your menu item to "all sub elements" or change the type of your menu item to a listing of categories instead of a listing of products and it will display something.
Also, note that when I tried to edit your menu item, I got a 500 HTTP error.
I had to activate the "error reporting" and "debug mode" settings of your Joomla configuration in order to get the real error message:
Fatal error: Cannot use object of type stdClass as array in /public_html/plugins/system/helix3/helix3.php on line 31
Then, in order to access the settings of the menu item, I had to temporarily disable the system helix3 plugin.
I would recommend to check about that error with your template provider.

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  • Hikaauction Standard Hikashop Business
1 month 2 weeks ago #294956

There is a known issue with Helix in Joomla 3.8.9 / 3.8.10 - github.com/joomla/joomla-cms/issues/20879


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1 month 6 days ago #295364

I just upgraded to Joomla 3.8.10 and I'm having this problem. Will the patch work for this version? www.hikashop.com/forum/install-update/89...-upgrade.html#294471

Hikashop 3.5.0

Thanks!

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1 month 6 days ago #295365

In your note you said that the patches have been added into HikaShop 3.4.1 release. I have versions 3.5.0 and I checked the files and they appear to be correct but my products are still not showing.

The only file that I updated is my override category > listing file but the products are still not showing.

Thanks!

Last Edit: 1 month 6 days ago by MyWorld.

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1 month 6 days ago #295366

Looks like my browser was the issue. I cleared my cache and all appears ok now.

Thanks!

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  • Hikashop Business
1 month 1 day ago #295594

nicolas wrote: Hi,

@umek:
HikaShop 2.6.3 is not supposed to be compatible with Joomla 3.8. It's already a miracle that you're able to use it without it crashing everywhere.
Update your HikaShop to the 3.4.1, that should help.


we where running 2.6.4 fine 'till the last joomla update came . well i guess it's time for an update. that scares me.

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1 month 1 day ago #295596

Hi,

The best is to first do a copy of your website and test the update on the copy. That way, if you see any issue, you can contact the appropriate parties for help so that when you do the update on the live website, you know what to do so that it works like before after the update.

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