Joomla 4 upgrade is failing

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  • Hikashop Business
5 years 6 months ago #299445

-- url of the page with the problem -- : salsashoes.com.au
-- HikaShop version -- : 4
-- Joomla version -- : 3.8.13
-- PHP version -- : 7

Hi,
I tried to upgrade to new version of Joomla (latest stable version 4) but it seems not working. Please see photo attached for error and link address. (I had to restore my website to the previous version (using Akeeba backup) to keep it functional. Help Please?

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  • Posts: 173
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  • Hikashop Business
5 years 6 months ago #299446

Hi again,
To make it easy to see the error I have created a staging version of my website and error, please check the link:
staging1.salsashoes.com.au/ladies-shoes/salsa-latin.html

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5 years 6 months ago #299450

I have the same problem. I also posted it. Hope they can solve it. I played back my old version for now.

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5 years 6 months ago #299451

The same problem here.

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  • MODERATOR
5 years 6 months ago #299461

Hi,

Sorry for that, it's a bug introduced yesterday following a hot fix for another issue. This was patched again just now. So please download again the install package on our website and install it on yours and it will work fine.

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  • Hikashop Business
5 years 6 months ago #299468

Hi nicolas,
It seems the latest version has resolved the main issue but I am still getting a warning message plus lost the two columns setup (I deleted and cleared all cache). An example on the warning can be found on:
staging1.salsashoes.com.au/men-shoes.html
Any suggestion?
Regards

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  • MODERATOR
5 years 6 months ago #299469

Hi,

This comes from a view override of your template.
Rename the file /templates/gtishop/html/com_hikashop/product/listing_div.php in order to deactivate it and use the default view file of HikaShop and it will work properly.

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  • Posts: 173
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  • Hikashop Business
5 years 6 months ago #299472

Hi nicolas,
Many thanks. I disable the "Use bootstrap v2 design" under the "Legacy Settings" in HikaShop Configuration, it seems to have resolved the problem.

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