Only receive points on actual payment (perhaps a bug)

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  • Hikaserial Standard Hikashop Business
7 years 1 month ago #264871

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5

Hi

I have an issue with how users receive points on their purchase.
If they buy an item costing $20 and using a coupon code (partial payment with points) for $10, then we only want the user to earn points based on the actual payment ($10). Instead the user receives points, based on the "full price".

We've set "Give points when using some" to "give on price with point discount". But the use still earns points based on the full price.
Please see video detailing the issue: dl.dropboxusercontent.com/u/2592749/hikashop_pointsissue.mp4

This we miss or misundestod something?

Thanks

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7 years 1 month ago #264879

Hello,

Note that if you set a value for the "Product Categories" option, the price that will be taken into account will be the price of the products which are part of that category.

So if you want it to work as you want, the best solution will be to either unset the "Product Categories" option or to directly edit the code which will require development knowledge.

Last edit: 7 years 1 month ago by Mohamed Thelji.

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  • Hikaserial Standard Hikashop Business
7 years 1 month ago #265410

I cannot unset product categories - they are essential, for only giving points to specific products.

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7 years 1 month ago #265417

Hello,

Okay.
So the plugin will base is processing only on the filtered products (in the selected categories) which mean that the discount cannot be included in that process.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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