PDF invoice plugin

  • Posts: 584
  • Thank you received: 22
  • Hikaserial Subscription Hikashop Multisite
7 years 3 weeks ago #265738

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 5.6.3
-- PHP version -- : 7

Hi Hikashopteam,

I have bought the PDF attached PDF invoice plugin.

But on the invoice it's displaying the Order Number and not the Invoice Number.

See screenshots!



Could you please take a look at this issue.

Kind regards,
Lumiga


Kind regards,
Lumiga
Attachments:
Last edit: 7 years 3 weeks ago by Lumiga.

Please Log in or Create an account to join the conversation.

  • Posts: 81481
  • Thank you received: 13062
  • MODERATOR
7 years 3 weeks ago #265750

Hi,

When an order is created, the order number is created for it.
When the order status changes from created to confirmed the invoice status is created.
So if you try to display the invoice before the order status is changed to confirmed, HikaShop will only have the order number, not the invoice number. Thus, in that case, it uses the order number instead of the invoice number on the invoice as it doesn't have another possibility.
So normally, and that's the case by default, the customer doesn't have access to the invoice on the frontend or in the email notifications before the order status is confirmed and thus he should normally see the invoice number and not the order number on it. That can however be changed if you modify the order status settings in the menu System>Order statuses.

The following user(s) said Thank You: Lumiga

Please Log in or Create an account to join the conversation.

  • Posts: 584
  • Thank you received: 22
  • Hikaserial Subscription Hikashop Multisite
7 years 2 weeks ago #266102

Thanks Nicolas, it's clear to me now!


Kind regards,
Lumiga

Please Log in or Create an account to join the conversation.

Time to create page: 0.071 seconds
Powered by Kunena Forum