Put Order ref details in email subject

Hi,

There is no easy override system for that.
You'll have to edit the code of the file administrator/components/com_hikashop/classes/order.php to do it but the code will depends based on which email you want to modify exactly.
Actually, we're working on a modification for the next version of HikaShop so that you'll be able to add tags in the translation of the subject of emails like that {customer.name} to easily do that. So if it's not urgent, I would recommend to wait until then to do that.

Hi,

The next version of my previous message has been released a few weeks ago and thus, if you have HikaShop 2.6.4, you already have that modification.

Hi,

Well, it's what I said two messages above:

you'll be able to add tags in the translation of the subject of emails like that {customer.name}

Hi,

Thanks for the feedback. Then, can you try changing the code:

if(!empty($table) && !empty($mail->data->$table)){
					if(!empty($mail->data->$table->$var)){
						$val = $mail->data->$table->$var;
					}
				}elseif(!empty($mail->data->$var)){
					$val = $mail->data->$var;
				}

if(!empty($table) && !empty($var)){
					if(!empty($mail->data->$table->$var)){
						$val = $mail->data->$table->$var;
					}elseif(!empty($mail->data->cart->$table->$var)){
						$val = $mail->data->cart->$table->$var;
					}
				}elseif(!empty($mail->data->$table)){
					$val = $mail->data->$table;
				}

Hi,

Thanks. I've done additional tests and I think it comes from this line in my code:
list($table, $var) = explode($var, '.', 2);
Replace it by:
list($table, $var) = explode('.', $var, 2);
That fixes the problem on my end.

Hi,

I'm out of ideas. I've done the tests and fix myself on my end and it's now working for me.
Could you provide a backend access and FTP access and some instructions to easily reproduce the problem on your website so that we could have a look at it ?
You can send that with a link to this thread via our contact form:
www.hikashop.com/support/contact-us.html

Hi,

We got your backend access but your mesage didn't contain information for a FTP access. Could you also provide a FTP access so that we can move forward please ?

Hi,

We got your FTP access but it doesn't allow us to access your website files:
take.ms/xZfvh
Could you do something about that please ?

Hi,

I've adapted the code to:

if(!empty($table) && !empty($var)){
					if(!empty($mail->data->cart->$table->$var)){
						$val = $mail->data->cart->$table->$var;
					}elseif(!empty($mail->data->$table->$var)){
						$val = $mail->data->$table->$var;
					}
				}elseif(!empty($mail->data->$table)){
					$val = $mail->data->$table;
				}

Hi,

I'm not able to reproduce the problem on your website.
I've changed temporarily your "order admin notification email address" to our contact email address and you can see that the subject of the email we receive correctly contains the name of the user account of our test user account:
take.ms/cTVn3
And that's the same with the tests we did on our local test server.

Hi,

It's normal that it doesn't work if the user is a guest since there user no user account for him and the name field of the user account that it used by that tag is not available.
Then, instead of that tag, you probably want to use the tags {billing_address.address_firstname} {billing_address.address_lastname}
so that the information comes from the billing address which is always there.